Equipping A Global Learning Academy

Situation:

A global learning academy sought to provide more effective negotiation training and support solutions to their internal customers.

Problem:

For several years, “negotiation” had ranked at or near the top of company surveys of learning needs – with multiple requests for help coming from diverse global markets. One obstacle? The company lacked a unified, robust approach for approaching commercial negotiations.

Action:

We developed six progressive learning modules, focusing on negotiations and influence. The modules contained slides, simulations, a toolkit, and case examples. We then trained eight learning leaders to draw flexibly on the materials and deliver them in programs of varying length, customized to the specific needs of their emerging leaders.

Result:

The academy became a trusted resource and clearinghouse for negotiation learning solutions, and extended its impact by partnering with regional leaders to organize learning solutions for negotiating teams.