How to Navigate Toxic Behaviors During Conflict | HR Zone | Joanna Chango-James

Originally published in HR Zone

How to navigate toxic behaviours during conflict

Consider this scenario. You’re negotiating a starting salary with a potential new employee, Jim. You tell him for the second time that despite his experience and background, you aren’t authorized go above the salary range set for his position. Jim begins to raise his voice, points his finger, and interrupts you as you try to offer an explanation. You feel uncomfortable and lose your train of thought. You don’t know what to do to deescalate the situation and get back on track. [Read the full article here]

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