In a recent HR Zone piece, Joanna Chango-James offers some practical advice for dealing with conflict in the workplace.
Movius Consulting is working with select partners in our network to deliver innovative solutions to organizational conflict and problematic internal and external communication. […]
A New York Times article this week described reportedly common rude behaviors in the workplace. More and more people are recognizing that how we behave toward one another in key conversations and meetings can impact performance, efficiency, job satisfaction, and health. Yet previous research done by Jim Coan, John Gottman and others suggests that some [...]
Being scholar-practitioners requires paying close attention to discrepancies. As we read the negotiation literature, work with clients, and read postings by fellow negotiation consultants and trainers, we’ve repeatedly come across major and persistent misconceptions about negotiation concepts and tactics. Here we’ll address three of them. Misconception #1: A Best Alternative to a Negotiated Agreement (BATNA) [...]
**This is the third and final post in a three-part blog: Part One, Part Two In this three part blog, we have been reviewing benefits to leaders, teams, and negotiators of learning to code emotional behavior using a standardized coding system. We’ve discussed reliability (benefit 1), meaning that communication about observed emotional behaviors becomes consistent, [...]
**This is the second post in a three-part blog: Part One, Part Three In this three part blog, we address how behavior coding, a method used extensively in psychological science research, can be useful to leaders, teams, and negotiators. In our first post, we discussed reliability—the first benefit that leaders, teams, and negotiators who learn [...]
**This is the first post in a three-part blog: Part Two, Part Three Consider a workplace scenario. You have a coworker, Robert, who raises his voice and bangs his hand on the table every time he is upset about something during a team meeting. His behavior consistently causes you to startle and feel uncomfortable. How [...]
Around the water cooler one morning, you hear three friends commiserating about what happened the night before. Steve’s wife yelled at him, telling him to stop speaking to her like a child. Rick joked about rolling his eyes at his wife’s comments about their vacation. Josh complained loudly that his wife didn’t do the dishes, [...]